On the start date of your rental, we will deliver the rental items to the location specified during the booking experience. On the end date of your rental, we’ll do the same by picking up the rentals. Prior-day delivery is free for all events, exclusively with us.
Unlike many companies, our delivery fees are simple to understand and are not volume-based. Simply head over to our order portal to book instantly or view availability with all prices on products, bundles and extra services such as setup, takedown, rush-on-delivery, or rush-on-pickup* for a specific pickup time.
(*venues—only)
Add Rush Service for
1-hour time slots
(available September → April)
Self-pickup and self-return is available at our temporary location. You can self-pick up & self-return your rentals during the times specified below. Check-in & check-out is required once you’re on the way to the designated location and will be sent hours in advance on the start & end dates of your rental to ensure your items are ready for pickup and ready to be received.
Keep in mind, items marked with **Delivery-only** within the order portal are not available for self-pickup due to being allocated in our delivery storages not accessible to customers.
Delivery-only service for UFlowers products. This method is not required when renting simultaneously from the Equipment, Event+ or the Bundles store with Delivery Unlimited or Standard.
Yes, UFlowers are fully integrated with U Party. For example, you are able to purchase flowers for your wedding and rent bundles all with one order.
Your UFlowers delivery fee will be waived when renting with us. Unlike rental items, they do not require pickup service.
You can pay later and reserve now. The full amount will be charged 7 days prior to the start date of your event. No interest or extra charges apply.
Your order will be subject to cancellation if the charges fail after 2 attempts or if you still have a pending balance within 7 days of the event date, whichever comes first.
We do! Setup & Takedown service can be added as a combination or separately when customizing your quote.
Our team will setup and breakdown several of our rental products that already include pre-installation by default (i.e heaters & sound systems already include pre-installation)
With Standard Delivery: Typically between 8am - 12 noon.
With UFlowers Delivery: Typically between 8am - 5pm.
The time slot for your delivery will be reflected during the booking experience and it may vary during the peak season.
With Rush Service, you can choose any 1-hour time slot available for your date of delivery and we'll ensure it gets to you within that time frame.